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YOUR DATA RIGHTS

dct88 Privacy Policy: How We Handle Your Information

dct88 treats your personal information with care. This policy explains what we collect when you use our platform, how we use it, and the choices available to you — so you can make an informed decision about your account. Access to our platform depends on your local law and eligible regions.

  • Account data handled with care
  • Your choices, clearly explained
  • bKash, Nagad, Rocket payment context
  • Contact routes published and available
POLICY POSTURE

What This Policy Covers and Why It Matters

When you create an account on dct88, we collect information you provide directly — your name, contact details, and the payment method you choose to use, whether that is bKash, Nagad or Rocket. We also collect activity data generated during your sessions: pages visited, account actions taken, and device identifiers used to connect. This data serves a specific purpose: keeping your account secure, processing your transactions accurately, and responding to support requests you raise. We do not sell your personal information to third parties. Where we engage service providers to help operate the platform, those parties are bound by confidentiality obligations consistent with this policy. We retain your account data for as long as your account remains active and for a reasonable period after closure, as required by applicable rules in the jurisdictions where we operate. Your right to access, query or request changes to your records is outlined in the Rights section below. Availability of this platform and the scope of data rights available to you depend on your local law and the eligible regions we serve.

  • bKash transaction records held securely

  • Nagad payment data processed per policy

  • Rocket wallet details protected

  • Account activity logs retained per applicable rules

  • Third-party sharing limited to operational necessity

POLICY SCOPE

Where This Policy Applies and What It Covers

This policy governs data collected and processed by dct88 directly. Not every interaction on your device or within a linked service falls inside its scope. Understanding the boundary helps you know where to direct questions and what choices apply to your account specifically.

  • Account Access

    Any data you submit when registering, logging in or updating your account profile falls inside this policy. That includes your contact details, account settings and the verification steps shown in your account area.

  • Transactions

    Payment data associated with bKash, Nagad or Rocket transactions processed through your dct88 account is covered here. We record transaction references and amounts; your mobile wallet provider holds its own data under its own policy.

  • Site Content

    Browsing behaviour on dct88 pages — which sections you open, how long you stay, which games you view — is collected and governed by this policy. This data helps us improve the account experience and resolve support queries.

  • Third-Party Services

    External links, your mobile network, your device operating system and your mobile wallet application each operate under their own policies. dct88 does not control how those parties handle your data once you leave our platform.

ACCOUNT HOLDER CHOICES

Practical Steps You Can Take Under This Policy

You have meaningful choices about the data we hold on your account. Reviewing what we store is straightforward: open your account settings page and check the profile and activity sections visible there. If any detail — your contact number, registered email address, or linked payment method — is inaccurate, you can update it directly through the account edit fields or raise a correction request through our support channel. We process correction requests in the order they arrive; the current queue and any steps required on your side will be communicated back to you. If you want to raise a question about how your data is used, the support routes listed on this page are the right place to start. We keep a record of each query and respond through the same channel you used to contact us. The choices available to you may vary depending on your local law and the eligible region through which your account is registered.

  • Review Your Records

    Open the profile section in your signed-in account to see the contact details, linked payment methods and activity log we hold for you.

  • Correct Account Details

    Use the account edit fields to update inaccurate information directly, or contact support with the specific detail you want corrected.

  • Raise a Data Question

    Send your query through any published support route on this site. We log every question and reply through the same channel you used.

  • Request Account Support

    For questions that go beyond self-service edits — such as account closure or data retention queries — our support team handles these through the contact routes listed below.

REACH OUR TEAM

How to Contact Us About This Policy

If this policy raises a question you cannot answer through your account settings, we have published contact routes available on the site. Use the channel that suits the way you already communicate — we respond through the same route you open.

  • Live Chat

    The live chat option is accessible from the main navigation once you are signed in. Use it for account-specific privacy questions and data correction requests.

  • Email Support

    For detailed written queries about data retention, account records or third-party data handling, use the email address listed in the Contact section of the site.

  • Account Help Centre

    The help centre on the site contains step-by-step guidance for common account and data questions. Check there first before opening a direct support request.

HOW WE PROTECT DATA

Our Approach to Data Handling and Account Security

dct88 applies a consistent set of practices to protect the information connected to your account. Cookies placed on your device help us keep sessions active and remember your account preferences between visits. You can manage cookie settings through your browser controls; instructions vary by browser and device, but the option is always in the browser's settings menu. Account security depends on both sides: we protect stored data on our end, and we ask that you keep your login credentials private and do not share your account with others. Any request to change sensitive account details — such as a linked bKash number or your registered email — goes through a verification step visible in your account to confirm the request is genuine.

  • Cookie Management

    Cookies keep your session active and preferences saved. Manage them through your browser settings at any time; removing session cookies will require you to log in again on your next visit.

  • Account Security Steps

    We apply verification to sensitive account changes, including updates to linked payment methods like bKash or Nagad. The steps required are shown in your account at the time of the request.

  • Data Retention

    We hold your account data while your account is active and for a period after closure as required by applicable rules. After that period, data is removed from active systems in line with our internal retention schedule.

  • Policy Updates

    When this policy changes in a material way, we publish an updated version on this page. Continuing to use your account after a published update indicates you have read the revised terms.

POLICY QUESTIONS

Frequently Asked Questions About dct88 Privacy

These are the questions we hear most often about how personal data is handled on this platform. If your question is not answered here, use any published support route to reach our team directly.

What personal data does dct88 collect when I create an account?

We collect the details you submit during registration — name, contact information and your chosen payment method, such as bKash or Nagad. We also record activity data generated during your sessions, including pages opened and account actions taken, to keep your account secure and functional.

Does dct88 share my information with third parties?

We do not sell your data. Where we use service providers to help run the platform, those providers are bound by confidentiality obligations. Your mobile wallet provider — bKash, Nagad or Rocket — handles its own transaction data under its own separate policy.

How do I update or correct my account details?

Open your account settings and use the edit fields to update contact details or preferences directly. For changes to linked payment methods, a verification step appears in your account to confirm the request. For anything not editable there, contact support through live chat or email.

How long does dct88 keep my data after I close my account?

We retain account data for a period after closure as required by applicable rules in the regions we serve. Once that period ends, data is removed from active systems. The exact timeframe may vary depending on your local law and the eligible region connected to your account.

How does dct88 use cookies on the site?

Cookies keep your session active between pages and remember your account preferences. You can manage or clear cookies through your browser settings at any time. Removing them will end your current session and you will need to log in again on your next visit.

Who do I contact if I have a question about how my data is used?

Use the live chat in the main navigation or the email address in the site's Contact section. We log every query and reply through the same channel you used. For detailed questions about data retention or account records, email is the more suitable route.